GDPR Compliance - Ubermummies Ltd
Registered Address: Lark Hill, HOVE BN38PB East Sussex
Thank you for visiting Ubermummies. Your privacy is important to us and this document describes what information we collect from you, as well as how we use and protect that data.
We may update our terms from time to time, so you should check this document periodically to ensure you are happy with any changes. We will notify you of any major alterations. You can also find the latest update time at the end of this page.
Email: [email protected]
What is personal data?
Personal data is any kind of information that can identify a living individual, either directly or indirectly. Personal data includes names, e-mails, addresses, location data, and online identifiers such as IP-addresses, unique IDs, search and browser history.
How do we get information?
Most of the personal information we process is provided to us directly by you for one of the following reasons:
You wish to purchase, or have purchased, a course.
You subscribe to our e-newsletter.
Through you sending us feedback or completing customer surveys, or through the contact us page
Additional information is gathered from cookies.
What are cookies?
Cookies are pieces of data that store small pieces of information. Websites send cookies to a user's browser to keep track of users and enable user-specific features such as and login sessions. Typically, cookies are used to make using websites easier for their users.
Our website uses "cookies" to track use and allow customers to purchase from our website. Please note that these cookies do not contain or pass any personal, confidential or financial information or any other information that could be used to identify individual visitors or customers purchasing from our website.
We will ask permission to place these cookies on the customers device except where they are essential for you [e.g., to enable customers to put items in your shopping basket and use our check-out process].
Kajabi is the platform we use which uses the following cookies:
The customer can visit the Kajabi website for more information in how they collect cookies etc.
We also use Mailchimp and paid advertising using facebook, Instagram and Google Adwords.
How do we comply with General Data Protection Regulation (GDPR)?
We comply with the General Data Protection Regulation when dealing with all data received from customers or visitors to our website.
In accordance with Article 6(1)(b) of the General Data Protection Regulation(GDPR), we only store the data necessary to provide services on our website. We do not ask for more data than necessary, which means we only store data related to purchases and subsequent support.
Data is only used for the purposes described on the Data Protection Register. We only hold personal data for as long as necessary. We delete data once it is no longer needed.
As a customer, you can, for free, request details of the data we hold relating to you - and can also request any such data is amended or deleted.
How do we comply with the Data Protection Act 2018?
As the UK have now exited the EU, we also need to comply with the Data Protection Act 2018.
In accordance with the DPA 2018 we only store the data necessary to provide services on our website. We do not ask for more data than necessary, which means we only store data related to purchases and subsequent support.
Data is only used for the purposes described on the Data Protection Register. We only hold personal data for as long as necessary. We will regularly confirm with our customers that their data is accurate and up-to-date. We delete data once it is no longer needed.
As a customer, you can, request details of the data we hold relating to you - and can also request any such data is amended or deleted.
What technical and organisational measures do you have in place to safeguard my data?
The customer account is controlled by a password and username and the data is clearly saved on secure servers provided by Kajabi.
We email website news and information updates to those customers who have subscribed to our email service. All subscription emails sent by us contain information on how to unsubscribe from our email service. Our email service is an opt-in service only, which means to subscribe you must enter your details into the email subscription page and submit them to us.
We will never sell, lease or otherwise distribute your information to third parties unless we have your explicit permission and/or are required by law to do so and never send bulk unsolicited emails (popularly known as Spam).
We may send emails to existing customers or prospective customers who have enquired or registered with us, regarding courses provided by us.
All emails sent by us will be clearly marked as originating from us. All such emails will also include instructions on how to unsubscribe from our email service.
How do we use Card & Payment Processing Data?
We use third-party payment providers to handle card and payment processing data securely. We do not store any card or payment information. In accordance with Article 6(1)(b) of the General Data Protection Regulation (GDPR) any other data is only used to process your purchase securely. We need to retain data related to all purchases to fulfil our existing legal obligations to account for tax and VAT on all transactions.